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Support - FAQs
 
Do you have a question about ReVoS? This Frequently Asked Questions (FAQ) page has the answers to everything you want to know about our service.
 
Can't find what you're looking for? Call one of our helpful representatives at 888-MY-REVOS (697-3867) We'll be happy to assist you!
 
About ReVoS
» What is ReVoS?
 
» Why is ReVoS absolutely the best solution for me?
 

 
Phone Numbers, Dialing, and Billing
» What happens to my current phone number?
 
» Can I change my phone number after I order ReVoS?
 
» Can I get extra phone numbers?
 
» Can I get a remote number?
 
» Can I get my ReVoS number listed in the directory?
 
» Does the ReVoS service support 800 and other toll-free numbers?
 
» Can I dial a 900 number from the ReVoS service?
 
» How do I pay for my service?
 
» Can I view my bill online?
 
 


 
About ReVoS
 
What is ReVoS?
ReVoS is a Telephone Service that lets you call virtually anyone from your cell phone. Our comprehensive service gives you unlimited local and long distance calling anywhere in the US, Canada, China, Mexico City, and over 40 more international destinations for one low monthly rate.
 
Why is ReVoS absolutely the best solution for me?
    Because you'll get:
  • A smaller phone bill
  • Unlimited domestic and international calling, from your cell phone!
  • Features you'd normally pay big bucks for, like Caller ID, Call Waiting, 3-Way Calling, E-mail notification of Voicemail, and many more at NO additional cost
  • Free 411 and 911 services
 
 
Phone Numbers, Dialing, and Billing
 
What happens to my current phone number?
Your number will remain the same, unless you specifically request otherwise.
 
Can I change my phone number after I order ReVoS?
Yes. Simply contact customer service at 1-888-MY-REVOS (697-3867).
 
Can I get extra phone numbers for my ReVos Account?
Certainly. There are two ways to order additional numbers within our calling area:
  • If you want to make outbound calls on additional numbers or lines at the same time, you must order and pay for additional outbound lines.
  • Order a remote number (see below).
 
Can I get a remote number?
Absolutely! A remote number (or virtual number) is an inexpensive way to add a 'second' phone number in the area code of your choice. When someone dials your remote number, his/her call can be routed to your Revos Phone. Remote numbers are available to all customers in RNK's coverage area for a nominal fee. Think of the possibilities! For example, if you own a small business, you can purchase multiple remote numbers with area codes from Los Angeles, New York, and Washington D.C., and your clients will think you own a nationwide company! Or, if you're a mother in Florida who's missing her three kids going to college in Chicago, just get a virtual number with a Chicago area code, and your family can stay in touch for the price of a local phone call!
 
Can I get my ReVoS number listed in the directory?
Yes, if you request it. Your number will be listed just like a normal telephone number.
 
Does the ReVoS service support 800 and other toll-free numbers?
Yes.
 
Can I dial a 900 number from the ReVoS service?
No. ReVoS blocks access to most pay-per-call services, such as 900, 976, 550, 540, etc.
 
How do I pay for my service?
Once you enroll in ReVoS service, our convenient monthly auto-billing system eliminates the need for you to renew your service every month! You will receive a bill via E-mail on the first of each month, The credit or debit card you provide us during the sign-up process will be charged on the 15th of each month.
 
Can I view my bill online?
Yes! You can view your bill online at http://myaccount.revos.com/





 
 
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RNK Communications  •  333 Elm St Suite 310  •  Dedham, MA 02026  • © 1996-2006 RNK Communications
 
* Unlimited assumes personal / consumer use consistent with average usage patterns for individuals. Business usage, excessive usage, unusually high volumes of calls to various telephone numbers may result in termination of service or transfer to a plan that is more appropriate for such usage patterns. Exact destinations within each country may vary according to plan. See plan terms and conditions for details.